Privacy Policy

Welcome to Ultimate Sport Towels

This Privacy Policy describes how we at Ultimate Sport Towe located at Brinklaan 143, 1404 GD Bussum, Netherlands ("we", "us", "our"), collect, use, and share your personal information when you use our website https://www.ultimatesporttowel.com/ (the "Site") or place an order.

What Information Do We Collect?

We collect several types of information for various purposes to improve your shopping experience and provide you with the services you desire. The information we may collect includes:

• Contact Information: Name, email address, shipping address, phone number.
• Billing Information: Company name, VAT number (if applicable).
• Order Information: Products you purchase, order amount, payment method.
• Browsing Information: IP address, browser type, referring website, pages viewed, and searches on the Site.
• Device Information: Device type, operating system, unique device identifiers.
• Feedback Information: Questions, comments, and feedback you send to us.

How Do We Use Your Information?

We use your information for the following purposes:

• To process and fulfill your orders.
• To provide you with customer service.
• To send you order confirmations, invoice and shipping updates.
• To manage and improve the Site.
• To send you personalized offers and marketing (with your consent).
• To detect and prevent fraud.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Performance of a Contract: We process your information to process and fulfill your orders.
• Consent: We process your information for sending personalized offers and marketing communications, provided you give your consent for this.
• Legitimate Interest: We process your information to manage and improve the Site and to detect and prevent fraud.

Who Do We Share Your Information With?

We may share your information with the following third parties:

• Payment processors to process your payments.
• Logistics partners to deliver your orders.
• Email providers to send you order confirmations, invoice and shipping updates.
• Hosting providers to host the Site.
• IT service providers to maintain the Site.
• Government authorities if required by law.

We only share your information with third parties who need it to provide their services to us and who have agreed to protect your information.

Cookies

We use cookies on the Site. Cookies are small text files stored on your device when you visit a website. We use cookies to remember your preferences, help you navigate the Site, and analyze the Site's performance.

You can refuse cookies by changing your browser settings. However, please note that refusing cookies may limit your experience on the Site.

Your Rights

You have several rights regarding your personal information. You can:

• Request access to your personal information.
• Request to rectify your personal information.
• Request to erase your personal information.

• Object to the processing of your personal information.

• Withdraw your consent for processing your personal information (if applicable).

If you wish to exercise any of these rights, you can contact us by email: sanderhilbrink@gmail.com.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, unless a longer retention period is required by law.

Children

Our Site is not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you are over 16 and you become aware that your child has provided us with personal information, please contact us by email.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at sanderhilbrink@gmail.com.